Refund and Cancellation Policy

Last updated: 03/09/2025

No Returns or Refunds Policy

IMPORTANT NOTICE: Dhanya Naturals operates under a strict NO RETURNS and NO REFUNDS policy.

1. No Refunds

  • All sales are final
  • We do not provide refunds for any products under any circumstances
  • Once payment is processed, it cannot be reversed or refunded

2. No Returns

  • We do not accept returns of any products
  • Products cannot be returned for exchange, credit, or refund
  • This policy applies to all products regardless of condition

3. Order Cancellation

  • Orders cannot be cancelled once payment is confirmed
  • Please review your order carefully before completing purchase
  • Contact us immediately if you notice any errors, though changes may not be possible

4. Product Quality

  • We ensure all products meet our quality standards before shipping
  • Products are carefully inspected and packaged
  • By purchasing, you acknowledge acceptance of this no-return policy

5. Damaged or Defective Products

Rare Exception Policy

  • In the rare case of shipping damage or manufacturing defects
  • Contact us within 24 hours of delivery with photo evidence
  • Resolution will be at our sole discretion and may include replacement (not refund)

6. Customer Responsibility

Before You Purchase

  • Please read product descriptions carefully before ordering
  • Ensure you understand our no-return policy before purchase
  • By completing your purchase, you agree to these terms

7. Contact for Issues

If you have concerns about your order, contact us at:

Email

dhanyanaturals1@gmail.com

Response Time

1-2 business days

8. Policy Updates

This policy may be updated without notice. Current version is always available on our website.

Final Notice

By making a purchase, you acknowledge that you have read and agree to our NO RETURNS and NO REFUNDS policy.